Privacy Policy

Information we collect

When you submit an enquiry we collect the details you provide, such as your name, email address, phone number, current country, service of interest and the content of your message. We may also collect documents you send us to support an application.

How we use your information

We use your information to respond to your enquiry, provide counselling, prepare and lodge applications with education providers, and arrange related services such as health cover, translations and airport transfers.

Disclosure

We only share your information with education providers, insurers and service partners where it is necessary to progress the service you have asked for, or where we are required to do so by law. We never sell your personal information.

Storage and security

Enquiries and documents are stored in secure systems with access limited to authorised staff. We retain records only for as long as needed to provide our services or to meet legal obligations.

Access and correction

You may ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details on our contact page and we will respond promptly.

Cookies

This website uses only the cookies required for the site to function correctly and to understand aggregate usage. You can block cookies in your browser settings.